5350 Hillsboro Blvd. Suite 107 Coconut Creek, Florida info@ccspr.net
5350 Hillsboro Blvd. Suite 107 Coconut Creek, Florida info@ccspr.net
As an industry leader in transportation and logistics, we excel in managing transactional billing and collections that frequently arise after services are rendered. Our expertise addresses complex, post-service financial processes not typically handled before service completion.
Dedicated account representatives that provide the highest level of customer service to our customers and their clients. With an average of 15 years of experience, each account rep takes pride in the work which creates positive interactions and continues to build long-term relationships and trust.
All invoice disputes are managed in our web-portal that provides a “glass pipeline” to the current disposition of each dispute. Push technology automatically provides updates to the interested parties as the dispute hits milestones through the final resolution. The portal also provides a single repository for all supporting documents to ease of reference.
Provides secure visibility for both Clients and Customers through centralized information hub. The portal allows for self-service options for statement of account, invoice reprints and research with on-line payment capabilities and dispute management.
Customized reporting which are tailored to the individual needs of both the Client and their customers. Reports can be accessed through the web-portal or transmitted via EDI and/or API means.
Review and verify that our Clients are FMC/ OSRA compliant based on government regulations. Whether it is ensuring the proper data elements are being presented, time constraints are met or dispute resolution management, we safeguard our Clients from possible FMC claims.
